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Ideas, builds & lessons learned

Short reads on technology, business, and personal growth from Frankie Ragan — a working developer, builder, and operator writing from Harrison, Arkansas.

Showing posts tagged "software buying decisions" (7 found)

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Before You Pay for a Client Portal, Try This Simpler Option
3 min

Before You Pay for a Client Portal, Try This Simpler Option

Before you pay for a client portal, make sure you actually need one. For many small businesses, better process controls and tools you already have are the smarter first move.

Before You Buy CRM Software, Make Sure You Actually Have a CRM Problem
3 min

Before You Buy CRM Software, Make Sure You Actually Have a CRM Problem

Before investing in CRM software, make sure you actually have a CRM problem—not a workflow, follow-up, or data discipline problem. This explainer helps small business owners diagnose the real issue before buying another tool.

Why Software Demos Feel Great but Fail in Real Operations
3 min

Why Software Demos Feel Great but Fail in Real Operations

Software demos are designed to impress, not to prove they can handle messy day-to-day operations. Here’s why business owners should look past the polished presentation before buying new software.

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How to tell if your software problem is really a workflow problem
4 min

How to tell if your software problem is really a workflow problem

A practical checklist for business owners to figure out whether a frustrating software issue is really caused by broken workflow, bad handoffs, or unclear ownership.

Why Two NW Arkansas Businesses Can Buy the Same Software and Get Opposite Results
3 min

Why Two NW Arkansas Businesses Can Buy the Same Software and Get Opposite Results

Two Northwest Arkansas businesses can buy the same software and get very different results because implementation, process discipline, data quality, and ownership matter more than the demo. Here’s what business owners should look at before blaming the tool.

The cheapest software often creates the most expensive busywork
3 min

The cheapest software often creates the most expensive busywork

Cheap software can cost small businesses more in labor, errors, and security risk than a higher-priced tool that actually fits the workflow. Here’s how to spot busywork before you buy.

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Myth: A New SaaS Tool Is Cheaper Than Improving What You Have
3 min

Myth: A New SaaS Tool Is Cheaper Than Improving What You Have

Business owners often assume a new SaaS subscription is the cheaper option, but the real cost includes migration, training, security, and workflow disruption. This myth-buster explains when improving your current tools is the smarter move.